When will my order move?
Processing follows payment authorization and generally takes 1–2 business days. Carrier travel is then estimated at 4–6 business days. See the Shipping Policy for delivery guidance.
Can I request a return?
Eligible unused, non-defective products may be requested within 30 days after delivery. We also review defective, damaged, incomplete, wrong, or materially different items, and exchanges depend on review and stock.
What follows approval?
Approval is required before mailing. The package contains a free prepaid label and eligible approved returns have no restocking fee. We process or initiate an original-method refund within 10 days; provider posting can take longer. Ask Contact Us for order-specific help.